Steps to take when you cannot connect to the internet.
1. Locate your Linksys router. On the back of the unit, remove the power cord for about 10 seconds, then plug the cord back in. CAUTION: Do NOT use the "Reset" button on the unit.

2. Locate the power injector for the outdoor radio and remove the power cord for about 10 seconds, then plug it back in. Wait for about 1 minute for the equipment to restart properly.

3. Try browsing the internet and see if this has fixed the problem. If not, proceed to step 4.
4. Restart the computer, then check again to see if you can browse the internet.
If after following these steps you cannot browse the internet,
call Customer Care at 1-800-962-4046.